Summary:
We are now looking to recruit Tap Room Associates to join our Beau’s Team in Vankleek Hill. As a Tap Room Associate you will provide an exceptional experience for all our guests, welcoming them to the Tap Room, providing information about our beers, menu and merchandise.
Responsibilities:
- Greet and serve guests in our taproom and outdoor patio This includes the sales of dry-good (merchandise) items
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- Ensure that all products are consistently served according to the brewery’s serving standards
- Process sales transactions through our POS system
- Work as part of the Tap Room team to ensure that guest service standards are met and operations are efficient
- Restock, rotate and count inventory in the refrigerators and floor displays
- Ensure that all premises are kept clean and tidy at all times
- Provide information about the craft beer industry including the brewing process and ingredients used
- Understand and adhere to all brewery policies, procedures, standards, specifications and guidelines
- Follow all Health and Safety procedures and policies
Experience and Skills:
- Previous hospitality or customer service is preferable
- Excellent verbal communication skills in both French and English
- Excellent customer service skills
- Ability to work effectively and positively in a team environment
- Possess a high energy level
- Be professional at all times
- Knowledge of the craft beer industry is an asset
- Smart Serve Certification
Working Conditions:
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Be able to work outdoors and be able to reach, bend, stoop, and frequently lift up heavy items
- Must be available to work weekends and holidays
TO APPLY, please send a cover letter and resume to careers@beaus.ca.